Effective Date: October 12, 2025 (Version 1.0)
Please read these Terms of Service carefully before using Helmit. By downloading, installing, or using the Helmit application or related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Service. These Terms form a binding agreement between you and Helmit GmbH ("Helmit", "we", "us") located at Am Jägereck 3, 85635 Höhenkirchen-Siegertsbrunn, Germany. By accepting these Terms, you also acknowledge that you have read and accepted our Privacy Policy (available on our website), which is an integral part of this agreement.
1.1. Legal Capacity
You must be an adult of legal age (18 years or older) to use the Service. By creating an account or using Helmit, you affirm that you are at least 18 years old and fully capable of entering into this agreement. The Service is intended only for parents or legal guardians to monitor their minor children's online activity; it is not offered to children directly. If you are under 18, you may not create a Helmit account or use the Service (a parent or guardian must do so on your behalf).
1.2. Authority as Parent/Guardian
By using Helmit to monitor any child's accounts or devices, you represent and warrant that you are the parent or legal guardian of that child (or otherwise have full legal authority to monitor the child's communications). You agree that you will only register and monitor your own children or minors for whom you have legal guardianship or permission. Helmit does not independently verify the identity or legal status of users or their relationship to the children being monitored. We rely entirely on your representation of authority. Misrepresenting your status or using Helmit to monitor someone else's child without proper authority is a serious violation of these Terms and may be illegal.
1.3. Parental Consent for Child's Data
You acknowledge that Helmit will facilitate the processing of personal data from your child's online accounts. If your child is under the age of consent for data processing in your jurisdiction (for example, under 16 in the European Union per GDPR Article 8, or under 13 in the United States per COPPA), you as the parent/guardian consent to Helmit's processing of your child's personal data on their behalf. The primary goal of COPPA (Children's Online Privacy Protection Act) and similar laws is to put parents in control of information collected from their young children. By using Helmit for a child under 13, you are providing verifiable parental consent for Helmit to collect and use the child's information as described in our Privacy Policy. If at any time you revoke consent, you must stop using the Service and may request deletion of the child's data from Helmit's servers.
1.4. Privacy Policy
Our Helmit Privacy Policy explains how we collect, use, and protect data (including personal data of you and your child). By accepting these Terms, you confirm you have read and agree to the Privacy Policy. Among other things, the Privacy Policy describes what data we collect (such as limited analytics data) and how we handle children's data in compliance with applicable privacy laws. Please review it carefully.
2.1. Overview
Helmit is a free parental control and child safety monitoring application that allows parents and guardians to monitor their children's online activity across various third-party platforms, including (but not limited to) WhatsApp, Instagram, Discord, Snapchat, YouTube, and TikTok. The Service analyzes the child's online interactions and content on those platforms and provides the parent with alerts about potential digital threats or risks (for example, cyberbullying, predatory behavior, explicit or harmful content, etc.). Helmit's goal is to assist you in protecting your child online, but Helmit is not a fail-proof solution or a substitute for parental supervision and education. You acknowledge that no monitoring tool can guarantee your child's safety or detect every possible danger, and Helmit is intended to supplement (not replace) your own vigilance and open communication with your child.
2.2. How it Works
To use Helmit, you will need to create a parent account and then connect your child's accounts on supported platforms to the Helmit app. This typically involves providing the child's login credentials for each platform you wish to monitor (e.g. the child's social media username and password) within the Helmit app interface. Once connected, Helmit will use those credentials to access the child's messages, chats, posts, and other content on those third-party platforms and scan them for indicators of potential threats.
All retrieved message content, chat transcripts, and media are stored locally on the parent's device (for example, on your smartphone) in an unencrypted form for your viewing. Helmit's servers do not receive or store the full content of your child's communications; the analysis of content may occur on-device. Only limited analytical data (such as aggregated alert counts, categories of alerts, timestamps, and connection/status information) is transmitted to and stored on Helmit's servers to enable the Service (e.g. to send you notifications or compile reports). Helmit does not store your child's actual messages, photos, or videos on our servers– those remain on your device.
2.3. Local Storage and Security
Because all monitored content is stored unencrypted on your device, you are responsible for securing your device and the Helmit app (for example, by using device passwords, not sharing your phone, etc.). Helmit will not encrypt the stored content on your device, so anyone with access to your device could potentially view it. Helmit strongly urges you to take precautions to prevent unauthorized access to your device.
2.4. No Guarantee of Coverage
While Helmit supports monitoring of multiple popular platforms, we do not guarantee that it will cover every platform or communication method your child may use. The platforms we support may change over time. Some apps or services (especially new or less common ones) may not be compatible with Helmit. Helmit only monitors the accounts and platforms that you explicitly connect.
2.5. Alerts and Notifications
When Helmit detects content or activity that matches certain risk criteria (for example, messages that may indicate bullying or explicit images), it will generate an alert to notify you. Alerts may be delivered via in-app notifications, push notifications, email, or SMS (depending on your settings). Helmit uses algorithms and keyword/pattern matching to flag potentially concerning content.
2.6. Not an Educational or Counseling Service
Helmit may provide you with information and insights about your child's online interactions, but it does not provide professional counseling, therapy, or legal advice. Any guidance or suggested actions provided through the Service (for example, parenting tips or explanations for alerts) are for informational purposes only and should not be considered a substitute for professional advice.
3.1. Parent Account Setup
To use Helmit, you must create a personal account as the parent/guardian. You will be asked to provide a valid email address (or phone number) and create a secure password. You agree to provide accurate and current information during registration and to keep this information up-to-date. You are responsible for maintaining the confidentiality of your login credentials. You should choose a strong, unique password and not share it with others. Any activity on your Helmit account that occurs under your credentials will be deemed authorized by you. If you suspect that your account or password has been compromised or accessed without permission, you must notify Helmit immediately. We are not liable for any loss or damage arising from your failure to adequately safeguard your account information.
3.2. Child Account Connections
After creating your parent account, you can add profiles for each child you wish to monitor. For each child profile, Helmit may request certain information such as the child's name or nickname, age or birth year, and the login credentials (username/email and password) for the child's accounts on third-party platforms that you want to monitor. By inputting your child's login credentials into Helmit, you are authorizing Helmit and our service providers to use those credentials to access the child's accounts on your behalf for the sole purpose of providing the monitoring service. You acknowledge that Helmit will store these credentials securely (e.g., encrypted on your device or in secure memory) and will use them to periodically log into the child's accounts, retrieve content, and analyze it. You must ensure that the credentials you provide are correct and up-to-date, and update them if the child changes their password. If a login fails (due to incorrect password or multi-factor authentication requirements), Helmit may not be able to monitor that account until updated credentials are provided. Helmit is not responsible for any lapse in monitoring coverage due to incorrect or outdated credentials.
3.3. Account Security
You are responsible for all activity that occurs under your Helmit account. Do not share your Helmit account with anyone else who is not authorized to view your child's information. If you choose to invite another parent/guardian or a trusted individual to also receive alerts (if such feature is supported), they should create their own credentials or be officially added through Helmit's interface; you should not simply share your username/password. You agree to notify us immediately of any unauthorized access or use of your account. We reserve the right to suspend or terminate accounts that we suspect are compromised or being misused, in order to protect you, the children's data, and our Service.
3.4. Accurate Information
You agree to provide true, accurate, and complete information when creating your account and adding child profiles. This includes ensuring that any stated birth dates, relationships, or contact information are correct to the best of your knowledge. You must not impersonate any person or entity, or falsely state your affiliation with a child. If we discover information that suggests you are not a child's legal guardian or that you are using the Service in violation of these Terms, we may suspend or terminate your account.
4.1. Personal/Family Use Only
Helmit is designed and intended exclusively for personal use in a private family setting. You may use the Service only to monitor devices or accounts that belong to you or your minor child (or minor under your legal care) and that are legally under your control. Any use of Helmit outside the family context or for commercial, educational, or employer-employee monitoring is prohibited. If you use Helmit outside of a parent-child relationship (for example, by attempting to monitor employees, students, or any third party), you do so at your own risk and responsibility, and such use may violate laws. Helmit will in no case be responsible for misuse of the Service in non-family contexts.
4.2. Compliance with Applicable Laws
You agree to use Helmit in accordance with all applicable laws and regulations, particularly those related to privacy, data protection, confidentiality of communications, and children's rights. Because Helmit involves accessing personal communications, you must ensure that your use of the Service does not violate any laws in your jurisdiction (or in the jurisdiction of any person whose communications are being monitored). This includes, but is not limited to, data protection laws, privacy rights, and electronic communications/wiretap laws. For example, if your local laws require that individuals be notified or consent to being monitored, you are responsible for taking any such required steps before using Helmit. Helmit is not responsible for the uses you make of the Service or your compliance with law.
4.3. Wiretap/Eavesdropping Laws
Be aware that in some jurisdictions (including certain U.S. states), it is unlawful to intercept or record communications without the consent of all parties to the communication. There are generally no blanket exceptions in such laws that allow parents to monitor a child's communications with others without consent. It is your responsibility to determine whether your use of Helmit to monitor your child's messages is legally permitted. If the law in your area requires that your child or the people communicating with your child must be informed or must consent to monitoring, you must comply with those requirements (for instance, by informing your child that they are being monitored, or obtaining consent from the child or even the other party if required). If you are unsure about the legality of using Helmit, you should consult an attorney before proceeding. You agree that Helmit is not providing you legal advice on this issue, and you assume full responsibility for any legal consequences resulting from unauthorized surveillance or interception of communications.
4.4. Children's Privacy and Consent
If applicable law imposes any requirement to obtain a child's consent or assent for monitoring (for example, some jurisdictions may require obtaining a form of consent from teens above a certain age such as 14), you agree to comply with such laws. Helmit's recommendation is that you openly communicate with your child about using the Service and, where feasible, gain their understanding. In any case, you acknowledge that you, as the parent/guardian, are solely responsible for ensuring that you have the right to monitor your child and to let Helmit process their data. Helmit will assume that you have the necessary authority and consents when you use the Service.
4.5. Third-Party Platform Terms
The Service works by accessing third-party social media, messaging, and content platforms (e.g., WhatsApp, Instagram, etc.) using your child's login credentials. You acknowledge that those platforms are governed by their own terms of service and policies, and that using Helmit may interact with or potentially violate certain provisions of those third-party terms. For example, many platforms prohibit password sharing or require users to be above a certain age to have an account. Most third-party platforms require users to be at least 13 years old (or older) to have an account, and compliance with any such age requirement is solely your (and your child's) responsibility. If your child is under the minimum age for a particular platform, using that platform (even via Helmit) may violate the platform's terms. Helmit does not encourage or condone violating third-party service terms; any decision to allow an underage child to use a platform is made by you at your own discretion and risk. Additionally, using automation or third-party apps to access a service might be restricted by those services. You agree that you will review and abide by the terms of service of any third-party platforms you connect to Helmit, and you will only use Helmit in a manner that is in line with the rights you have on those platforms. Helmit is not affiliated with, endorsed by, or in partnership with the third-party platforms it monitors. It is an independent tool. You should assume that Helmit's access to any third-party service is not guaranteed and could be curtailed if the third-party service objects or changes its technical systems.
4.6. User Responsibilities
You agree that you will not use Helmit for any unlawful or prohibited purposes. Specifically, you will not:
4.7. Lawful Use Certification
You certify that your use of Helmit will at all times be in pursuit of legitimate, lawful purposes – namely, the protection of your minor child – and not for any illegal, improper, or unrelated goal. You assume full responsibility for the legality of your actions when using the Service. Helmit may terminate or suspend your access if we believe, in our sole judgment, that you are using the Service in violation of these Terms or any law (see Section 11 below). You also agree to indemnify Helmit for any unlawful use of the Service or breach of this Section, as described in Section 10.
5.1. Monitored Third-Party Platforms
Helmit is designed to interoperate with third-party platforms (such as social media and messaging services) by accessing content from those platforms. Helmit is not endorsed by or affiliated with any of these third-party providers. All trademarks, logos, and service marks of third-party platforms (e.g., "WhatsApp", "Instagram", "YouTube", etc.) belong to their respective owners. Helmit does not claim any ownership of third-party content accessed through the Service. When Helmit accesses your child's account on a third-party platform, it does so using the credentials and authorization you provided, acting as your agent. You are responsible for ensuring that this access is permitted by the third-party platform's terms of use. If a third-party platform prohibits sharing login credentials or using monitoring applications, you acknowledge that using Helmit might violate those terms. Helmit will not be liable for any consequences arising from such violations, including but not limited to the child's account being suspended, restricted, or terminated by the third-party provider.
5.2. Third-Party Platform Changes
The functionality of Helmit depends on the continued availability of access to the third-party platforms. You understand that third-party services can change their systems, APIs, or policies at any time, which may hinder or prevent Helmit from functioning. For example, a platform may implement new security measures (like CAPTCHA, two-factor authentication requirements, or detection of automated access) that Helmit cannot bypass, or the platform may formally block Helmit's servers or IP addresses. Helmit does not guarantee that monitoring for any particular platform will always work. If a third-party service makes changes that affect Helmit's ability to access or read data, Helmit may temporarily or permanently cease support for that platform without liability. We will endeavor to inform users if a platform is no longer supported or if major changes occur, but we may be limited in our ability to do so. It is also possible that using Helmit to access a platform could trigger the platform's security alerts (for instance, you or your child's account might receive a login notification or verification challenge). You are responsible for addressing such challenges or re-authenticating through Helmit if needed.
5.3. No Responsibility for Third-Party Content
When using Helmit, you may view or be alerted to content generated by third parties (for example, messages sent to your child by others, or posts on social networks). Helmit is not responsible for the content of any communications or material originating from third parties. We do not control what other users say or do on those platforms. Helmit's role is simply to fetch and flag content based on risk criteria; we do not endorse or approve any third-party content. Some of that content could be inappropriate, offensive, or illegal. You acknowledge that any third-party content you or your child encounter via Helmit is solely the responsibility of the person who produced it, and Helmit disclaims all liability for such content. If you have issues or disputes arising from third-party content (for example, if another person's messages to your child are harassing or infringing), those must be resolved between you (or your child) and the third-party; Helmit is not a party to those communications. By agreeing to these Terms, you release Helmit (and our officers, employees, and agents) from any claims or liability arising out of or related to content from third parties that you view through the Service.
5.4. Third-Party Links and Integrations
The Service or alerts may contain links to third-party websites or resources (for instance, a link to view a social media post or a help article on cyberbullying). These links are provided for your convenience and information. Helmit is not responsible for the availability, accuracy, or content of third-party websites or resources, nor do we endorse them. If you choose to click any third-party links, you do so at your own risk. Once you leave the Helmit app or site, you are subject to the third party's terms and policies.
5.5. Third-Party Dependencies
Helmit also relies on certain third-party services providers to operate our own Service in the background. Notably, Helmit uses: (a) Infobip (a communication platform, possibly for SMS or notifications), (b) Resend (an email delivery service), and (c) Supabase (a cloud platform for our database, authentication, and storage). These providers help us with sending verification codes/emails, storing account data, and maintaining service functionality. While we strive to choose reliable partners, we do not control these third-party services. Therefore, Helmit is not responsible for any failure, error, or breach that occurs on the part of these third-party providers. For example, if Infobip experiences an outage or delay, you might not receive timely SMS alerts; if Supabase suffers a security incident, some of your account data could be affected. You agree that Helmit shall not be liable for damages arising from the failure of these external services, and that Helmit's obligation is limited to making reasonable efforts to restore functionality or switch providers if feasible. Any data transmitted to or stored with these third-party services is handled in accordance with our Privacy Policy and agreements with those providers. However, you acknowledge that no third-party service is perfectly secure or 100% reliable, and you accept the risks inherent in such dependencies.
5.6. Service Continuity
In the event any critical third-party partner discontinues service or dramatically changes terms, Helmit will attempt to find alternatives or modifications to keep the Service running. However, Helmit reserves the right to modify, limit, or discontinue any part of the Service that is rendered impracticable due to third-party issues, without incurring liability to you. We will endeavor to provide advance notice if possible for significant changes.
6.1. Types of Data Collected
Through your use of Helmit, we may collect and process the following types of data:
For detailed information on what data is collected and how it is used, please refer to the Privacy Policy. We comply with strict data protection principles when handling personal data, especially that of children.
6.2. Data Use and Purpose
The data we collect is used solely for providing and improving the Helmit Service and related purposes as described in the Privacy Policy. Some key uses include: analyzing content to detect risks, generating alerts to send to you, authenticating your account and authorizing access to third-party platforms, communicating with you about Service updates, and complying with legal obligations. We do not sell your or your child's personal data to third parties. We do not use your child's message content for advertising or any purpose unrelated to safety monitoring. Any analytics we derive (like overall trends of issues) are either kept internal or shared in an anonymized, aggregated form that does not identify individuals.
6.3. Data Security
Helmit implements technical and organizational measures aimed at protecting personal data in our possession. This includes encryption of data in transit, secure storage of credentials, and limiting employee access to data. However, as noted, the primary store of your child's content is on your own device (unencrypted), so the security of that data is largely in your hands. You must safeguard your devices and the Helmit app with appropriate security measures. Helmit cannot secure data that is stored on or transmitted to your device, which may be subject to compromise outside of our control. You acknowledge that no method of electronic storage or transmission is completely secure, and therefore Helmit cannot guarantee absolute security of information, especially once it's on your device.
6.4. International Data Transfers
Helmit is based in Germany and our infrastructure is currently located in the European Union. If you access the Service from outside the EU, be aware that your account data may be transferred to and processed on servers in the EU (or other jurisdictions where our service providers operate). We will take steps to ensure any international data transfers comply with applicable law (for example, using standard contractual clauses for data processors outside the EU, if applicable). By using Helmit, you acknowledge that your and your child's information may be subject to such cross-border transfers.
6.5. Retention and Deletion
We retain personal data only as long as necessary for the purposes it was collected, or as required by law. In practice, your account and analytics data will be stored while you have an active Helmit account. If you terminate your account (or if we terminate it), we will delete or anonymize the data associated with your account within a reasonable period, except to the extent we are required to retain certain data for legal compliance or legitimate business purposes. Content stored on your device remains under your control; uninstalling the app or deleting the child profile from the app should remove the stored messages from that device (Helmit's servers have no additional copy, by design). We are not responsible for any residual data that may remain on backups or devices that you control.
6.6. Legal Compliance – GDPR and COPPA
Helmit is committed to complying with international child privacy laws. If you are in the European Economic Area, UK, or other region with comprehensive data protection laws, our processing of personal data (including children's data) is governed by the GDPR and local implementations. Under GDPR Article 8, when offering an online service directly to a child, parental consent is required to process personal data for children below the age of consent in that member state (which ranges from 13 to 16). Helmit only provides its Service to parents/guardians (not directly to children), and we rely on the parent or holder of parental responsibility to provide any necessary consent for processing the child's data. By using Helmit, you confirm that you consent (and have the authority to consent) to Helmit's processing of your child's data for the purposes of the Service. We make reasonable efforts, where required, to verify that the person providing consent is indeed the parent/guardian (for example, through the account registration process), in line with GDPR Article 8(2). If we learn that we have collected personal data from a child without the appropriate consent, we will take steps to delete such information.
In the United States, Helmit adheres to the Children's Online Privacy Protection Act (COPPA). COPPA is a federal law designed to protect children under 13 by requiring parental consent for the collection of their personal information online. Helmit's practices are intended to ensure that parents remain in control of what information is collected from their children. We do not knowingly allow children under 13 to create accounts or provide personal information directly to Helmit. Instead, a parent must create the account and provide any information on the child's behalf. By using Helmit to monitor a child, you are providing the verifiable parental consent required by COPPA for us to collect and use the child's personal information via the Service. We will also provide any necessary notices to parents as required by COPPA. If you have any questions about our handling of children's data or wish to withdraw consent, please contact us at the information provided in Section 15.
6.7. Direct Notices and Access Rights
If required by law (for example, COPPA's direct notice requirement, or GDPR's right to be informed), Helmit may send you communications detailing our data practices with respect to your child's information. As a parent, you generally have the right to review the personal information collected from your child, have it deleted, and refuse further collection or use of the child's info. We honor those rights as detailed in our Privacy Policy. For example, you can request a summary of the alert data stored about your child, or ask us to delete all analytics tied to your child's profile (though doing so may disable or limit the Service's functionality). We may require you to take certain steps to verify your identity and authority (for instance, verifying your account credentials) before fulfilling such requests.
6.8. Confidentiality of Monitored Content
We recognize that the content you are monitoring (your child's conversations, etc.) is highly sensitive. Helmit's design keeps this content primarily on your device to maintain confidentiality. We also treat any content or personal data that does reach our servers as confidential. We do not disclose your child's personal content to any third party except as necessary to provide the Service (for example, sending you an alert through a push notification may involve transmitting a brief excerpt via a push notification service), or as required by law (such as a lawful request by law enforcement, in which case we would notify you unless legally prohibited). See Section 9 (Limitation of Liability) for disclaimers related to loss or exposure of data.
6.9. Updates to Data Practices
Technology and regulations change, and Helmit may update its privacy and data practices over time. Material changes will be reflected in an updated Privacy Policy and, where appropriate, communicated to you (for instance, via email or in-app notification). Continued use of the Service after such changes indicates your acceptance of the new practices.
7.1. License Grant
Subject to your compliance with these Terms, Helmit grants you a limited, non-exclusive, non-transferable, and revocable license to install and use the Helmit software application (and any accompanying user documentation) on devices that you own or control, solely for your personal, non-commercial use in connection with the parental monitoring functions described herein. You may not sublicense or transfer this license to anyone else. This license is provided for the purpose of enabling you to use and enjoy the benefit of the Service as provided by Helmit, in the manner permitted by these Terms. No rights or licenses are granted by implication or otherwise except for those expressly granted here. If you violate these Terms, this license will automatically terminate.
7.2. Helmit Intellectual Property
The Service (including the software, mobile app, website, backend systems, and all content and materials provided by Helmit, excluding user-provided content) is the intellectual property of Helmit GmbH and its licensors. This includes all software code, algorithms, design, text, graphics, logos, button icons, videos, audio, and other Helmit-created content, as well as the "Helmit" name and logo which are our trademarks. These are protected by copyright, trademark, patent, and other intellectual property laws. Helmit reserves all rights not expressly granted to you in these Terms. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices on or in the Service.
7.3. Restrictions
Except as expressly permitted by Helmit in writing or allowed by law, you must not: (a) copy, distribute, or reproduce any part of the Service or Helmit content; (b) modify, translate, or create derivative works of the software or any Helmit content; (c) rent, lease, lend, sell, redistribute, or sublicense the Service; (d) make the Service available to multiple users by any means (except through official multi-user features provided by Helmit); (e) use any of Helmit's confidential information (including but not limited to how the monitoring algorithms work) to compete with Helmit or build a similar product. If you violate these restrictions, in addition to other remedies, the license granted to you will immediately terminate.
7.4. Feedback
We welcome your feedback, comments, and suggestions for improving Helmit ("Feedback"). If you choose to provide Feedback, you agree that Helmit shall be free to use, share, and incorporate (or choose not to incorporate) such Feedback into the Service or other products, without any obligation to you. You hereby grant Helmit a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use and exploit all Feedback you provide in any manner. Please note you are not obligated to provide Feedback. Any Feedback you do submit is at your discretion and will not create any confidentiality obligation for us, even if you designate it as confidential.
7.5. User Content
In general, Helmit's platform is not intended for the posting or sharing of content by users publicly. The main content Helmit handles is your child's monitored data, which remains private to you. However, if in the future Helmit offers any features that allow you or your child to post or submit content to Helmit (for example, if we had a parent forum, or you upload a photo within the app, etc.), then any such content that you provide to Helmit, you retain ownership of it, but you would grant Helmit a license to use it for the purpose of providing the Service. Specifically, for any content that you upload or submit through the Service, you would grant Helmit a non-exclusive, worldwide, royalty-free license to use, copy, modify, adapt, translate, and create derivative works from that content as necessary to provide the Service or as otherwise permitted in our Privacy Policy. You would also be responsible that your content does not infringe any third-party rights. (This section is included for completeness; currently, the Service's usage of "user content" is minimal beyond the monitored data.)
7.6. Third-Party Software and Open Source
The Helmit app may include or rely on certain open-source or third-party software components. Some of those components may be subject to separate license terms, which are available in the app or our website (e.g., an "Open Source Licenses" section). Those third-party components are licensed to you under their own terms, not under Helmit's license, and nothing in these Terms limits your rights under the license terms of those open-source components. If required by the licenses of open-source software, Helmit will make the source code of those components, and any modifications Helmit made to them, available upon request.
7.7. Trademarks
"Helmit", the Helmit logo, and any other Helmit product or service names or slogans that may appear within the Service are trademarks of Helmit GmbH. They may not be copied, imitated, or used (in whole or in part) without our prior written permission, except as allowed by applicable law. All other trademarks, logos, or service marks mentioned in the Service (particularly those of third-party platforms being monitored) are the property of their respective owners, and using Helmit does not grant you any rights to them.
8.1. "As-Is" and "As-Available" Basis
Helmit provides the Service on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by law, Helmit disclaims all warranties and conditions of any kind, whether express, implied, or statutory, including but not limited to any implied warranties of title, non-infringement, merchantability, fitness for a particular purpose, satisfactory quality, or quiet enjoyment. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure. The Service's availability and functionality may be affected by numerous factors outside our control, such as issues with internet connectivity, third-party service outages, or device compatibility. Use of the Service is at your own risk. You acknowledge that Helmit does not warrant that the Service will detect or prevent all inappropriate behavior or content involving your child. We make no guarantee that any particular alert or piece of information will be communicated to you by a certain time, or that all aspects of the Service will work as intended on every platform or device configuration.
8.2. No Guarantee of Safety or Outcomes
Helmit does not guarantee that the Service will always be safe, secure, or free of defects, nor that it will always function without disruptions or delays. By its nature, the Service might occasionally fail to identify a threat, flag something mistakenly, or experience downtime. Helmit is not responsible for any injury, loss, or damage that could have been prevented by an alert that was not sent or not acted upon. Likewise, Helmit is not responsible for any negative consequence of an alert that was sent in error (for instance, an alert about content that turns out to be benign). You should not rely solely on Helmit; always use your own judgment and take additional precautions to ensure your child's safety.
8.3. No Warranty on Third-Party Integration
Helmit makes no representations or warranties about the continuing ability to integrate with or monitor any particular third-party platform. We provide a useful tool under current conditions, but if those conditions change, the tool's capabilities might diminish. Helmit does not warrant that third-party platforms will permit our access, or that our methods will comply with their terms indefinitely. We disclaim any responsibility for changes in third-party services that affect the performance of Helmit.
8.4. Data Accuracy
Any information or insights provided by Helmit (e.g. summary reports, analysis of conversations, or risk level assessments) are for your reference only. We do not guarantee that any report is 100% accurate or complete. For example, Helmit's AI or algorithms might misinterpret slang or context. You should independently verify critical information if possible and not assume Helmit's analysis is infallible.
8.5. Not Professional Advice
No part of the Service constitutes legal, medical, psychological, or other professional advice. If Helmit flags content suggesting self-harm, bullying, or any other issue, that alert is not a diagnosis or a counseling service – it is a notification for you to investigate further. Always consider seeking help from qualified professionals for serious situations (e.g., mental health concerns, law enforcement for criminal issues, etc.). Helmit's alerts or recommendations (if any) are not a substitute for professional judgment.
8.6. User's Device and Environment
Helmit disclaims liability for any issues arising from your own device, software, or internet connection. It is your responsibility to use a compatible and secure device, keep the Helmit app updated, and maintain an internet connection to use the Service. We do not warrant that the Service will be compatible with all devices or will work in all environments – certain device operating systems or configurations may not support Helmit fully. Additionally, we are not responsible for any damage to your hardware, software, or data that might result from use of the Service (for example, due to downloading our app or due to any security breach, to the extent we have taken reasonable measures).
8.7. Beta Features
If Helmit offers any experimental or beta features, those are provided "as is" without any warranties whatsoever, and we may discontinue them at any time. Use beta features only if you are willing to accept heightened risks of malfunction.
8.8. No Liability for User Actions
You are solely responsible for how you use the information provided by Helmit. Any actions you take (or fail to take) in response to Helmit's alerts or reports are entirely your responsibility. For instance, if Helmit alerts you to a situation and you choose not to act, or conversely if you act (such as confronting someone or reporting something to authorities) and it turns out to be a misunderstanding, Helmit will not be liable for the outcomes of your decisions. We urge you to use discretion and common sense in responding to alerts.
8.9. No Other Warranties
Except as expressly stated in these Terms, Helmit makes no other promises or warranties about the Service or its performance. No advice or information (oral or written) obtained from Helmit or through the Service shall create any warranty not expressly stated herein. In jurisdictions that do not allow the exclusion of certain warranties, we limit warranties to the minimum extent permitted by law.
9.1. Types of Damages Disclaimed
To the fullest extent permitted by applicable law, Helmit (and its officers, directors, employees, agents, and affiliates) will not be liable to you for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in any way connected with your access to or use of (or inability to use) the Service. This includes, without limitation, any damages for lost profits, lost data, loss of goodwill, device damage, service downtime, errors or omissions in any content or alert, the cost of substitute goods or services, or personal injuries or emotional distress arising from use of the Service or from interactions informed by the Service. These limitations apply even if Helmit has been advised of the possibility of such damages, and even if a remedy fails of its essential purpose.
9.2. Cap on Liability
In no event shall Helmit's total cumulative liability for all claims arising out of or relating to these Terms or the Service exceed the amount (if any) that you paid to Helmit for the Service in the 12 months prior to the event giving rise to liability, or EUR €50, whichever is greater. Because Helmit is currently a free service, you acknowledge that this means Helmit's liability will be effectively zero for most users. This limitation is a fundamental part of the bargain and reflects the free/subsidized nature of the Service. If you do not agree to this limitation, please do not use Helmit.
9.3. Exceptions
The limitations and exclusions of liability in this Section 9 shall not apply to the extent prohibited by law. Certain jurisdictions do not allow the exclusion or limitation of liability for certain damages (such as death, personal injury, or intentional misconduct). Nothing in these Terms shall limit or exclude Helmit's liability for: (a) death or personal injury caused by our negligence; (b) gross negligence or willful misconduct; (c) fraud or fraudulent misrepresentation; or (d) any other liability that cannot be limited or excluded under applicable law (for example, some countries do not allow the exclusion of implied warranties or limitation of liability for consumer protection purposes). However, in any such case, our liability will be limited to the fullest extent permitted by law.
9.4. Third-Party Liability
You agree that Helmit is not liable for the conduct, whether online or offline, of any third parties, including other users of the Service, people who communicate with your child, or the providers of third-party platforms and services. Helmit is also not liable for any issues attributable to circumstances beyond our reasonable control, such as failure of telecommunication networks, natural disasters, war, acts of terrorism, force majeure events, etc. In addition, Helmit will not be responsible for any damage or losses arising from unauthorized access to or use of your account or the data within the Service, provided such unauthorized access is not due to Helmit's own failure to implement reasonable security measures.
9.5. Release
To the extent that applicable law permits, you release Helmit from any and all claims or liability for any losses or damages (direct or indirect) related to or arising from your use of the Service or related to actions or content of other users or third parties. You acknowledge that you bear any and all risk of using the Service.
9.6. Basis of the Bargain
You acknowledge and agree that Helmit has offered the Service and set its pricing (free) in reliance upon the disclaimers of warranty and the limitations of liability set forth herein, that the same reflect an allocation of risk between the parties and form an essential basis of the bargain between us. In a hypothetical scenario where you would seek high amounts of liability from us, we would not provide this Service to you (especially not for free). If you are dissatisfied with any aspect of the Service or these Terms, your sole and exclusive remedy is to stop using Helmit.
10.1. Your Indemnity
You agree to indemnify, defend, and hold harmless Helmit and its parent company, subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors ("Indemnified Parties") from and against any and all third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) that arise out of or are related to: (a) your use of the Service (including any actions you take based on information obtained through Helmit); (b) your violation of these Terms or of any applicable law or regulation; (c) your violation of any rights of any third party (for example, infringement of privacy or data protection rights of the child or others, or violation of third-party platform terms); or (d) any content or data that you monitor, transmit, handle, or store via the Service (for instance, if you somehow use Helmit to store or transmit unlawful content, or if your monitored data leads to a dispute and Helmit is implicated). This indemnification obligation extends to any of the above acts by any person using your Helmit account or login credentials (with or without your consent).
10.2. Cooperation
If Helmit or any Indemnified Party faces a legal claim or enforcement action that is subject to your indemnity, we will promptly notify you of the claim (to the extent reasonably possible). You will then, at your expense, defend the claim with counsel of your choice (subject to our reasonable approval). We reserve the right, at our option, to assume exclusive defense and control of any matter otherwise subject to indemnification by you (without relieving you of your indemnity obligations). In that case, you agree to cooperate with our defense of that claim and reimburse us for all costs and attorneys' fees incurred. You shall not settle any claim that imposes any obligation or admission of liability on any Indemnified Party without our prior written consent.
10.3. Parental Responsibility
You specifically agree that if you use Helmit in violation of any law or third-party rights, and as a result Helmit (or our officers or employees) are investigated, sued, or fined by a government or third party, you will indemnify and hold us harmless for all costs, fines, penalties, and attorneys' fees incurred in connection with such action. This includes, for example, if a messaging platform initiates legal action against Helmit for unauthorized access due to your use of the Service, or if another parent or individual claims Helmit facilitated illegal surveillance and Helmit faces liability – in such events, you will cover our losses if those arose from your misuse. You also agree to indemnify Helmit in the event of any unlawful use of Helmit on your part.
10.4. Additional Grounds for Indemnity
Without limiting the breadth of the foregoing, typical situations where you'd need to indemnify us include: a regulator or data subject brings a privacy complaint because you didn't have proper consent to monitor a child – you cover Helmit's costs; someone claims defamation or emotional distress because of something you did with Helmit – you cover us; you breach a platform's terms and the platform takes action against Helmit – you cover us.
10.5. Continued Obligations
Your obligations under this Section 10 will survive any termination of these Terms or your use of the Service. This means even if you stop using Helmit or your account is closed, you remain responsible for indemnifying us for any liabilities that arise from your use during the time you did use the Service.
11.1. Your Right to Terminate
You are free to stop using Helmit at any time. You may delete your Helmit account or specific child profiles through the app interface (if available) or by contacting customer support. Upon closing your account, these Terms will terminate (except for provisions that survive as noted in Section 11.5). We recommend that you first disconnect any third-party account connections and possibly save any data you wish to retain (like exporting any reports, if functionality exists) before deleting your account. Termination of your account will stop further data collection by Helmit for your child, and we will handle deletion of your data as described in Section 6.5 above.
11.2. Helmit's Right to Terminate or Suspend
We reserve the right to suspend or terminate your access to the Service (or to any child profile or part of the Service) at any time, with or without notice, if you breach or we reasonably suspect that you have breached these Terms. Without limiting that, grounds for immediate suspension/termination may include: (a) we discover that you are not actually a parent or guardian of the child being monitored, or otherwise lack legal authority; (b) you use the Service in a way that risks legal liability for us or harm to others (for example, using it to harass someone or to improperly gather information); (c) you attempt to reverse engineer or exploit the Service in unauthorized ways; (d) you have provided false information or we are unable to verify your identity or authority satisfactorily; (e) non-payment, if the Service or any feature was offered as a paid subscription (not applicable in the free version, but reserved for future paid features). We may also suspend the Service, in whole or in part, as needed to comply with law enforcement requests or to protect the rights, property, or safety of Helmit, our users, or the public.
11.3. Effect of Termination
Upon termination of your account for any reason, your right to use the Service will immediately cease. You must delete or uninstall all copies of the Helmit app and any software from your devices. Any licenses granted to you will end. We will disable your account and you will no longer receive alerts or be able to access the Service (including any data stored in the app – so be sure to save anything important beforehand). We are not obligated to provide you with any data after termination, except as required by law. However, if you terminated voluntarily and need assistance retrieving some stored data that was on our servers (like a last analytics report), you may contact us promptly and we will consider it, though we cannot promise retrieval in all cases.
11.4. Data Handling Post-Termination
After termination, Helmit will delete personal data associated with your account in accordance with our data retention policy (see Section 6.5). Note that content on your local device is not automatically deleted by us – you should manually delete any sensitive data from your device if needed. If you simply uninstall the app without formally deleting your account, some server-side data may remain associated with your account; to fully terminate, follow account deletion procedures.
11.5. Survival
The following sections (and any other provisions which by their nature should survive termination) will survive any termination of these Terms: Sections 6 (to the extent of any remaining data obligations), 7.4 (Feedback), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 11.5 (Survival), 12 (Dispute Resolution), and 14 (Miscellaneous), as well as any license limitations and definitions needed to interpret the Terms.
11.6. Right to Decline Service
Additionally, Helmit reserves the right to decline to provide the Service to any person or entity in our sole discretion, if we determine doing so would violate law or present undue risk to Helmit. This includes situations such as: if you are on a government sanctions list or reside in a country under embargo (as Helmit must comply with export and sanctions laws); or if we discover past misuse of similar services. We will not be liable for any loss or harm related to any such refusal of service.
11.7. Service Discontinuation
Because Helmit is currently offered free and as a nascent service, we expressly reserve the right to discontinue the Service (in whole or in part) at any time. We might do this for commercial reasons, legal reasons, or if maintaining the Service is no longer feasible. If we decide to shut down, we will make reasonable efforts to notify you in advance so you can make alternative arrangements for your child's online safety. However, we may not be able to provide advance notice in all cases (for example, if required by law or if a sudden event forces immediate shutdown). Helmit will have no liability to you or any third party for any termination or suspension of the Service or loss of related data, provided we carry out deletions as described.
12.1. Governing Law
These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of Germany, specifically the laws of the Federal Republic of Germany, excluding its conflict of laws principles. However, if you are a consumer residing outside of Germany, this choice of German law does not deprive you of any protection you are afforded under the mandatory laws of your country of residence (per Article 6 of EU Regulation 593/2008, if applicable, or analogous international rules). In other words, Helmit will respect any applicable consumer rights and data protection laws that apply to you.
12.2. Jurisdiction
Subject to the arbitration clause below (if applicable), the courts of Munich, Germany (or the appropriate level courts that have jurisdiction over Munich) shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to these Terms or the Service. You and Helmit both consent to the personal jurisdiction of such courts. If you are a consumer residing in the European Union or United Kingdom, you may also be entitled to bring legal proceedings in your country of residence under applicable consumer protection laws. This Section does not limit any right you have under mandatory law to initiate a claim in the courts of your home country or to any arbitration or dispute resolution procedure to which the parties have agreed.
12.3. Arbitration Agreement (for Non-EU Users)
For users residing in the United States (or any jurisdiction outside the EU where arbitration agreements are enforceable), you and Helmit agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service, shall be resolved by binding arbitration on an individual basis. This means you and Helmit waive the right to a trial by jury and the right to participate in a class action or similar proceeding. The arbitration will be administered by an established arbitration provider, such as the American Arbitration Association (AAA) for U.S. users, under the rules of the chosen arbitration body (e.g., the AAA Consumer Arbitration Rules), unless you and we mutually agree on a different provider. The arbitration will take place in a reasonably convenient location for both parties (for U.S. users, likely your home state or another agreed location), or via telephone or video conference where appropriate. The arbitrator will have the authority to award the same damages and relief that a court could, but may not award relief in excess of or contrary to what these Terms provide. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Exceptions: Either party may bring a claim in small claims court if it qualifies. Also, either party may seek injunctive or equitable relief in a court of law in order to prevent (or enjoin) an actual or threatened infringement of a party's intellectual property or misuse of data, since in such cases interim relief may be necessary to prevent irreparable harm.
Opt-Out: If you are a new user, you have the right to opt out of this arbitration agreement by sending written notice of your decision to Helmit within 30 days of first accepting these Terms. The notice must include your name, address, the email associated with your Helmit account, and a clear statement that you want to opt out of arbitration. If you opt out, or if this arbitration agreement is deemed unenforceable, then Section 12.2 (jurisdiction of German courts) applies to any disputes, to the extent not in conflict with applicable law.
12.4. Waiver of Class Actions
To the extent permitted by law, you and Helmit agree that any claims against each other will be brought only in an individual capacity and not on a class, collective, or representative basis. You and Helmit expressly waive any ability to maintain any class action, class arbitration, or other representative proceeding. An arbitrator shall not have authority to consolidate or join disputes of other individuals or parties who may be similarly situated without all parties' consent.
12.5. Fees and Costs
Each party shall bear their own attorneys' fees and costs in any dispute, but the arbitrator may award the prevailing party reimbursement of their reasonable attorneys' fees and costs, to the extent permitted by the governing law. For consumers: Helmit will follow applicable rules to ensure arbitration costs are not prohibitive; for example, in AAA consumer arbitration, Helmit will pay certain arbitration fees as required. Details would be according to the chosen arbitration provider's rules.
12.6. Time Limit to Bring Claims
Any dispute or claim you have arising out of or relating to these Terms or the Service must be brought within one (1) year after the event or facts giving rise to the claim first occurred, or else your claim is permanently barred. This limitation period is not applicable where prohibited by law (for instance, it may not apply to consumers in certain jurisdictions).
12.7. Inapplicability to EU Consumers
If you are a consumer in the European Union, the above arbitration and class action waiver provisions may not apply to you. You will retain your rights to pursue legal action through your local courts. Specifically, nothing in these Terms affects your right to bring proceedings in your home country under applicable consumer protection laws, nor any rights you have to participate in collective proceedings under your local law if those rights are deemed mandatory.
12.8. Consumer Dispute Resolution (Germany/EU)
Helmit is not currently obligated to participate in – and at this time does not participate in – any formal alternative dispute resolution (ADR) process with consumers (for example, a consumer arbitration board proceeding) apart from the arbitration agreement above. If you are a consumer in Germany, we hereby inform you: Helmit GmbH is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) under the German Consumer Dispute Resolution Act (VSBG). However, you may always raise issues by contacting us directly (see Section 15). Also, the European Commission had an Online Dispute Resolution (ODR) platform which allowed consumers to attempt to resolve disputes online; as of July 2025, that platform has been discontinued by the EU. Should an alternative EU dispute resolution platform or service be available in the future, we will provide information about it as required by law.
13.1. Right to Modify Terms
Helmit may revise or update these Terms of Service from time to time. We reserve the right to modify these Terms at our discretion, but will do so in compliance with applicable law. If we make material changes, we will provide you with reasonable notice through the Service or via email (to the address associated with your account) and by updating the "Effective Date" at the top of the Terms. What constitutes a "material change" will be determined by Helmit in good faith and using common sense and reasonable judgment. For example, changes that affect your rights or obligations would typically be considered material (like changes to liability terms, or introducing paid features), whereas grammatical or organizational changes might not be.
13.2. Acceptance of Changes
By continuing to access or use the Service after revised Terms become effective, you agree to be bound by the updated Terms. If you do not agree to the new terms, you must stop using the Service and, if applicable, cancel your account. We encourage you to review the Terms periodically when we notify you of updates, to ensure you understand the current terms and conditions that apply to you.
13.3. Notice Procedure
For most updates, we will provide at least 30 days' advance notice of the changes, when feasible. However, if a change is required to meet legal requirements or for security reasons, we might need to make it effective immediately. In such cases, we will still notify you as soon as possible. Notices of changes may be given by posting the revised Terms on our website or within the app, or by other reasonable means. It is your responsibility to ensure we have your current email for notices.
13.4. Minor Changes
If we make non-material changes (for example, clarifications or corrections that do not reduce your rights), we may not provide advance notice, and the changes may take effect immediately upon posting. The "Effective Date" will reflect the latest update.
13.5. Archived Versions
We may keep prior versions of the Terms accessible (such as on our website or by request) for reference, so you can see how the Terms have evolved. The version of Terms that apply to any dispute will generally be the version in effect at the time of the events giving rise to the dispute, unless otherwise required by law.
14.1. Entire Agreement
These Terms (together with the Privacy Policy and any additional terms or guidelines incorporated by reference) constitute the entire agreement between you and Helmit regarding the Service, and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter. Any earlier representations (for example, statements on our website or by support staff) that are not reflected in these Terms are not binding. That said, this clause does not limit any consumer rights arising from misrepresentations under statutory law that cannot be disclaimed.
14.2. Severability
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. The invalid provision will be deemed modified to the least degree necessary to remedy the invalidity while retaining as much of the parties' original intent as possible. If such modification is not possible, the provision will be severed and the rest of the Terms will continue valid.
14.3. No Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Helmit's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. In other words, if we do not immediately take action on a breach by you or enforce a particular rule, that does not mean we give up the right to do so later or in a similar situation.
14.4. Assignment
You may not assign or transfer these Terms (or any of your rights or obligations hereunder) without Helmit's prior written consent. Any attempted assignment without consent will be null and void. Helmit may freely assign or transfer these Terms, in whole or in part, without restriction and without notice to you. For example, we might assign these Terms to a successor entity in the event of a merger, acquisition, corporate reorganization, or sale of assets, or to an affiliate or in connection with a financing. Subject to the foregoing, these Terms will bind and insure to the benefit of the parties and their respective permitted successors and assigns.
14.5. Relationship of Parties
You and Helmit are independent contracting parties. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Helmit. You have no authority to make or accept any offers or representations on behalf of Helmit. Helmit and you agree that there are no third-party beneficiaries intended under these Terms.
14.6. Force Majeure
Helmit shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of war, terrorism, riots, embargoes, fires, natural disasters, strikes, pandemics, or shortages of transportation, facilities, fuel, energy, labor, or materials. If such an event occurs, we will use reasonable efforts to resume service as soon as possible.
14.7. Headings and Interpretation
The section headings in these Terms are for convenience of reference only and have no legal effect. Whenever the words "include," "includes," or "including" are used herein, they are deemed to be followed by "without limitation." Words in the singular include the plural and vice versa. Any translation of these Terms is provided for your convenience, and the English version will control in case of any conflict between versions.
14.8. Notices
Helmit may provide notices or communications to you through the Service (e.g. push notifications or in-app messages), via email to the address on your account, or by other means we reasonably believe will reach you. You consent to receive electronic communications from us. You are responsible for keeping your contact information updated so that notices reach you. Official legal notices to Helmit (such as notices of dispute, or any alleged breaches) should be sent to our registered business address (provided in Section 15 below) via certified mail or courier, and also via email to our support or legal contact if practicable.
14.9. No Contravention of Law
Nothing in these Terms shall be interpreted to limit or exclude any rights or responsibilities that cannot by law be limited or excluded. If any law applicable to you grants you mandatory rights that are more beneficial than the provisions of these Terms, those legal rights take precedence to the extent of any conflict.
14.10. U.S. Government End Users
If you are a U.S. government end user, the Service and related documentation are deemed "Commercial Items" as that term is defined at 48 C.F.R. §2.101, and consist of "Commercial Computer Software" and "Commercial Computer Software Documentation". Pursuant to 48 C.F.R. §12.212 or 48 C.F.R. §227.7202 and their successors, as applicable, all U.S. Government end users acquire the software and documentation with only the rights set forth in these Terms.
14.11. Export Compliance
You agree to comply with all relevant U.S., EU, and local export control and sanctions laws. You will not use, export, or re-export the Helmit software or Service to individuals or entities, or in countries that are embargoed or sanctioned by the European Union, United States, or other applicable jurisdictions. By using Helmit, you represent that you are not located in, under the control of, or a national or resident of any such prohibited country or on any such prohibited party list (such as the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Entity List).
14.12. Contact and Legal Entity
Helmit GmbH is the operator of the Service. Our registered address is: Helmit GmbH, Am Jägereck 3, 85635 Höhenkirchen-Siegertsbrunn, Germany. In some cases, our affiliates or contractors may act on our behalf in providing the Service, but the contract is between you and Helmit GmbH.
If you have any questions, concerns, or feedback about these Terms or the Service, or if you need to contact us for any reason (including to provide any notices under these Terms), you can reach us at:
Helmit GmbH
Attn: Legal/Terms of Service Inquiry
Address: Am Jägereck 3, 85635 Höhenkirchen-Siegertsbrunn, Germany
Email: support@helmit.org (for general inquiries) / legal@helmit.org (for legal notices)
Website: www.helmit.org
We will do our best to respond to your inquiries in a timely manner. By contacting us, you consent to our use of your contact information to respond to you.
Thank you for using Helmit. We appreciate the trust you place in our service to help safeguard your child's online experiences. By adhering to these Terms of Service, we can work together to promote a safer digital environment for your family.
Last Updated: October 12, 2025
